EPISODE 8 - PART 1 of 2

Special Two-Part Series: Negotiation Secrets from an FBI Hostage Negotiator

Ever feel like you’re on the short end of the stick when it comes to negotiation? Be sure to listen to this episode as Chris Voss, former FBI hostage negotiator, applies his expertise in international crisis and high-stakes negotiations to provide tactical techniques you can use to be a better negotiator.

This 2-part episode brings you the negotiation skills you need to help you close the deal.

Host: Cress V. Diglio

Guest: Chris Voss, Former FBI Hostage Negotiator
CEO & Founder of The Black Swan Group Ltd
Author of Never Split The Difference: Negotiating As If Your Life Depended On It©

Recent Episodes: Season 5

Cress Diglio headshot

Who’s behind the mic?

Cress V. Diglio, CBI, M&AMI, Managing Partner of Calder Associates

Cress has more than 20 years business brokerage experience and has been an active member of the International Business Brokers Association (IBBA) for 15 years. He has earned both the Certified Business Intermediary (CBI) and Merger & Acquisition Master Intermediary (M&AMI) designations and has been involved with more than 500 successful business transactions. Cress is recognized as a Fellow of the IBBA for his achievements and contributions and served as IBBA Chairman in 2015. In 2017 he was recognized with the IBBA’s Chair Award for his ongoing work on behalf of the industry.
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